Discover Tiger Prism
Business Intelligence for Unified Communications

Tiger Communications is an international market leader specialising in analytics, telefraud, billing and UC adoption. We have nearly 40 years' experience in delivering business intelligence and call management information to global corporates, public sector organisations and SME's.

At Tiger, we believe that managing your communications should be simple. That's why we created Tiger Prism, a comprehensive reporting and analytics tool used to measure and monitor the cost, performance and adoption of your Unified Communications (UC) deployment.

In May 2017, Tiger were pleased to announce that we received our ISO27001 certification, confirming our commitment to ensure that our customer data is protected.

 
Delivering Real Business Benefits
Powerful features give you for the first time visibility of your Unified Communictations
 

Measure

Adoption of Collaboration Services
 

Monitor

People's Productivity
 

Manage

Communications Expense
 

Detect

Fraud and Security Breaches
 

Determine

SIP Trunking Capacity
 

Drive

Decisions using Call Analytics
Target Audience
See how Prism can benefit your organisation

Company Executives

High level reporting on UC usage, costs, capacity and forecasting

Financial Manager / Budget Holders

Full visibility of past, present and forecasted UC costs
 

Department / Site managers

Full control over UC usage and costs within their scope of responsibility

Service Providers

Offer customer self-service analysis and reporting tools to ensure service delivery meets expectations

Network & Telecom managers

Full visibility of past, present and forecasted metrics for their infrastructure

Engineers leading projects or managing UC networks

Instant information, data drilling and fault analysis

Industrial security & compliance

Communications logs stored for many years and instant access to UC records for data mining

End Users

Access to their live call logs and ability to apportion personal UC expenses
 

Prism Technologies and User Experience

Tiger Prism utilises industry standard technologies and creates a secure, fast and flexible user experience

Microsoft SQL Server with a highly scalable Kimball Warehouse design

Architected to provide fast querying over billions of call records

HTML 5 Web Application developed using ASP.Net MVC

Cross platform - PC, Mac, Tablet, Smartphone

Isolated Customer Data Partitioning for added security

Application Programming Interfaces (Web Service and .Net Dll)

Bespoke Theming
 

Our Partners

Tiger team up with the leading industry partners allowing our products to operate seamlessly across all platforms
 
 

Global deployment ready


Time Zoning
Prism encompasses coordinated Universal Time (UTC) when linking calls within a global network. This ensures true start times and durations of linked calls within the relevant reports.

Multi-currency
Prism supports local specific currency costing of calls, together with a system wide base currency for global site reporting. The currency conversion matrix can be maintained manually or be linked to an online currency service provider.

Multi-language
The system fully supports multiple languages through all user interfaces and reports, offering seamless interaction for users.